Policies

UPDATED Dec 2023

Q&A

I want to sell your patches at my (coffee, book, etc) shop – do you do wholesale? Yes! With small minimum quantities. Please e-mail [email protected] to inquire.

Do you ship overseas? Sorry, no. Maintaining smaller, more local trade is preferred for environment and community.

I have a 100% cotton or 100% wool clothing item I want repaired – will you repair it for me? Potentially. Local orders have higher preference. Please e-mail [email protected] to inquire about the potential. (Or, better yet – order a related patch and give it a try yourself!)

Have other questions? E-mail [email protected] or search the policies below.

NORTH DELTA POLICIES

RETURNS & EXCHANGE POLICIES

Sorry, NORTH DELTA is currently unable to provide any returns or exchanges. All sales are final.

FREE SHIPPING & DELIVERY POLICIES

  1. Free Shipping: North Delta LLC provides free standard shipping on all orders to the continental U.S., with no minimum purchase required.
  2. Estimated Delivery Times: Our estimated delivery times are between 7-14 business days. However, these are estimates only and are not guaranteed. Delivery times may vary based on factors such as shipping destination, order size, and product availability.
  3. No Guaranteed Delivery Dates: North Delta LLC strives to meet estimated delivery times but cannot guarantee specific delivery dates. As such, we recommend that customers place orders well in advance if items are needed by a specific date.
  4. Shipping Carriers: We use a variety of shipping carriers to deliver orders. The choice of carrier is at our discretion and may depend on factors such as the size and weight of the order, and the shipping destination..
  5. Address Accuracy: Please ensure that the shipping address provided at checkout is accurate and complete. North Delta LLC is not responsible for delivery issues arising from incorrect or incomplete addresses or information.
  6. Limitations: Our free shipping offer does not apply to international orders, expedited shipping options, or orders shipped to remote or hard-to-reach areas.
  7. Changes to Policy: We reserve the right to modify or discontinue the free shipping policy at any time without prior notice.

INSTAGRAM GIVEAWAY RULES & REGULATIONS

North Delta LLC Instagram #PatchPrompt Contests – Official Rules & Regulations

  1. Eligibility: This giveaway is open to Instagram users who are at least 18 years old at the time of entry located in the continental United States.
  2. Campaign Period: Entries will be accepted online starting on the date of the posted questionnaire on NorthDeltaArt’s Instagram stories and ending within 24 hours after the posted follow-up poll. All entries must be received before the story expires.
  3. Release: The North Delta LLC Instagram Art Contest is not sponsored, endorsed or administered by, or associated with Instagram.
  4. How to Enter: The giveaway must be entered by submitting an entry using the method outlined on the North Delta Instagram story. The entry must fulfill all giveaway requirements, as specified, to be eligible to win. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of North Delta LLC.
  5. Theme Submission and Voting: Participants must suggest a theme for a patch design with the prompt theme via the questionnaire provided. North Delta LLC will then choose up to 4 theme ideas at their discretion and post those to a poll. The theme with the most votes by the end of the campaign period will be selected for the patch art or product creation.
  6. Prizes: The Winner(s) of the campaign (the “Winner”) will receive the art product created based on the winning theme suggestion. The specifics of the prize shall be solely determined by North Delta LLC. No cash or other prize substitution shall be permitted.
  7. Winner Notification: The Winner will be notified via Direct Message on Instagram within five (5) days following selection of the Winner. North Delta LLC shall have no liability for the Winner’s failure to receive notices due to spam, junk e-mail, or other security settings or for the Winner’s provision of incorrect or otherwise non-functioning contact information. If the Winner cannot be contacted, is ineligible, fails to claim the prize within five (5) from the time award notification was sent, or fails to timely return of shipping information, the prize may be forfeited.
  8. Rights Granted by You: By entering this contest, you understand and agree that North Delta LLC, anyone acting on behalf of North Delta LLC, and North Delta LLC’s licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, theme idea, name, portrait, picture, voice, likeness, image, statements about the campaign, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes without any further compensation, notice, review, or consent. The design of the final patch artwork or product remains exclusively the intellectual property of North Delta LLC.
  9. Terms & Conditions: North Delta LLC reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the campaign should virus, bug, non-authorized human intervention, fraud, or other cause beyond North Delta LLC’s control corrupt or affect the administration, security, fairness, or proper conduct of the campaign.
  10. Damage and Loss Policy: At North Delta LLC, we take every precaution to ensure your artwork or product is packed securely and shipped safely. However, once the item leaves our premises, North Delta LLC is not responsible for any loss or damage that may occur during shipping.
  11. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the North Delta LLC website. To read the Privacy Policy, see below.
  12. Sponsor: The Sponsor of the giveaway is North Delta LLC.

FABRIC AND CLOTHING GIFT POLICY

1. Purpose: This policy outlines the terms and conditions applicable to any individual or entity (“Donor”) gifting clothing, fabric, or related material (“Fabric”) to North Delta LLC and/or the owner thereof.

2. Policy Statement: The Company graciously accepts gifts of Fabric from Donors with the understanding that once gifted, the Fabric becomes the sole property of the North Delta LLC.

3. Finality of Gift:

  • 3.1. Ownership Transfer: Upon receipt, all rights, titles, and interests in the Fabric are irrevocably transferred to the Company. The Donor relinquishes any claim to the Fabric thereafter.
  • 3.2. No Return Policy: Once gifted, the Fabric will not be returned to the Donor under any circumstances.

4. Discretionary Use of Fabric:

  • 4.1. Broad Usage Rights: The Company reserves the right to use, manage, or dispose of the Fabric in any manner it deems fit, including but not limited to:
    • Up-cycling, altering, or repurposing the Fabric for new products.
    • Reselling the the mended Fabric.
    • Donating the Fabric to charitable organizations or individuals.
    • Recycling or disposing of the Fabric if deemed unsuitable for other uses.
  • 4.2. No Restrictions: The Donor agrees not to impose any restrictions or conditions on the use or disposition of the Fabric.

5. No Obligation for Usage: North Delta LLC is under no obligation to use the Fabric in any particular manner or for any specific purpose. The decision of how to use the Fabric rests entirely with the Company.

6. Tax Responsibility:

  • 6.1. No Tax Benefit Representation: The Donor acknowledges that North Delta LLC is a for-profit entity and understands that gifting Fabric to the Company may not qualify for tax deductions or benefits typically associated with donations to non-profit organizations.
  • 6.2. Donor Responsibility: The Donor is solely responsible for determining any tax implications arising from the gift of Fabric. The Company makes no representations, warranties, or commitments regarding the tax status of the gift and will not issue tax receipts or valuations for the Fabric gifted.

8. Representation by Donor: The Donor represents and warrants that they have the legal right and authority to gift the Fabric and that the Fabric is free from any liens, claims, or encumbrances.

9. Amendment and Modification: This policy may be amended or modified by the Company at any time without prior notice to the Donor.

10. Acceptance of Terms: By gifting Fabric to the Company, the Donor acknowledges and agrees to all terms and conditions set forth in this policy.

OTHER POLICIES

  1. Privacy Policy: Your privacy is important to us. At North Delta LLC, we only collect necessary personal information and commit to protecting it. This information includes your name, address, and payment details, used solely for processing your order and improving your shopping experience. (See Host Policies below)
  2. Terms and Conditions of Sale: By purchasing art from North Delta LLC, you agree to our terms. Payment must be made in full before shipping. We reserve the right to refuse any order. Prices and availability of artworks are subject to change without notice.
  3. Copyright and Reproduction Rights: The artworks and other products sold by North Delta LLC are for personal use only. Reproduction, resale, or commercial use of these artworks and other products without explicit written consent from the artist is strictly prohibited.
  4. Winner Notification: Winners of our contests will be notified via Instagram Direct Message within five days of the poll completion. If the winner does not respond within five (5) hours, we reserve the right to select a new winner. See full contest and giveaway policies below.
  5. Damage and Loss Policy: At North Delta LLC, we take every precaution to ensure your artwork is packed securely and shipped safely. However, once the item leaves our premises, North Delta LLC is not responsible for any loss or damage that may occur during shipping.
  6. Limitation of Liability: North Delta LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from any aspect of your use of the purchased artwork or products, including but not limited to damages arising from loss of use, data, or profits, on any theory of liability, arising out of or in connection with the use or performance of the artwork or products.
  7. Custom Orders and Commissions: On occasion, North Delta LLC accepts custom orders and commissions. A 50% deposit is required to start the project, with the balance due upon completion. Custom orders are non-refundable and non-exchangeable once the project has commenced.
  8. Disclaimers: The images of artworks on our website are as accurate as possible. However, North Delta LLC cannot guarantee that your computer monitor’s display of color and detail will be accurate. North Delta LLC is not liable for any inaccuracies.
  9. Policy on the Use of Thrifted and Second-Hand Materials: North Delta Art strive to provide information about the origin and makeup of the materials used in our products whenever possible. However, due to the nature of upcycled and second-hand materials, we cannot guarantee complete accuracy or traceability of every material’s history or composition. In instances where upcycled materials are not available or suitable for a specific project, we may use new materials. This ensures the integrity, quality, and safety of our final products, while still adhering to our sustainability ethos. While we are diligent in selecting and preparing our materials, North Delta LLC is not responsible for any issues that may arise due to the second-hand nature of some materials, including but not limited to allergies, sensitivities, or material degradation. We encourage customers to consider this when making a purchase.
  10. Use of Branded Materials in Altered Artworks North Delta LLC artworks and products often include materials and items from other brands. These materials are significantly altered and repurposed to create a new, original piece of art and products. The resulting artwork is a creative expression of North Delta LLC and does not reflect the original brand’s design, message, or intended use. The use of branded materials does not imply any affiliation with or endorsement by the original manufacturers or brands. Our artworks and products are independent creations and are not officially associated with or sponsored by these brands. By purchasing an artwork from North Delta LLC that incorporates branded materials, customers acknowledge that these artworks and products are artistic interpretations and are not affiliated with or endorsed by the original brands. This policy reflects our commitment to artistic innovation and creativity while respecting the rights and reputations of other brands. We aim to provide our customers with unique artworks and products that celebrate the potential of repurposing and transforming existing materials into something new and exciting.
  11. Changes to Policies: North Delta LLC reserves the right to update or modify these policies at any time without prior notice. Your continued use of our website and services following any such changes constitutes your agreement to follow and be bound by the policies as modified.

HOST POLICIES

PRIVACY POLICIES

1. Introduction

Welcome to Website address is: https://northdelta.art. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (NorthDelta.Art, and/or any related services, sales, marketing, or events (collectively referred to as the “Services”).

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us. The personal information we collect depends on the context of your interactions with us and the website, and might include:

  • Personal Information: Name, email address, phone number, etc.
  • Payment Information: Credit card details or other payment information.
  • Order Information: Details about the artworks you purchase or show interest in.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes, including to:

  • Fulfill and manage your orders.
  • Deliver targeted marketing and promotional offers.
  • Respond to user inquiries and offer support.
  • Improve our website and services.

4. Sharing Your Information

We may share your information in the following situations:

  • With service providers: We may share your personal information with service providers to monitor and analyze the use of our service, to show advertisements to you, to help support and maintain our service, or to process payments.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

7. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to request access, correction, or deletion of your personal data.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have questions or comments about this policy, you may contact us at [email protected]

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.